No item we sell will knowingly be misrepresented. We strive to accurately describe each item’s features, size, weight, condition, country of origin and other information.
All product information is clearly listed for every item including color, dimensions (1 inch = 25.4 mm) and weight/carat weight.
If You believe an item is not as represented in the store photos & description, contact us immediately via email within 7 days after receipt with specific explanation of your request for a Return Authorization (RMA) to arrange for a refund or exchange.
Refunds will not be given for shipping & insurance costs unless it is our error. Buyer must pay return shipping costs & insure the items being returned OR assume full responsibility for loss/damage.
Items must be returned in the same saleable condition & packaging as received to qualify for a refund or exchange. Returned items that are damaged, worn/used or resized jewelry items cannot qualify for a refund/exchange
email to – email@example.com
phone to – 770-883-9495